At AccountNex, your privacy is our top priority. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you access or use our website, services, and tools related to accounting and financial management solutions.

1. Information We Collect

We may collect the following types of information from you:

a) Personal Information

• Name, email address, phone number, and other contact details.
• Business details such as company name, type of business, number of employees, and financial data for consulting purposes.

b) Account & Usage Information

• Login credentials (if you create an account).
• Interaction with our website, such as pages visited, forms submitted, or services requested.
• Data you provide for Excel/Google Sheet setups or accounting services.

c) Payment Information

• If you purchase our services, we may collect your payment details via WhatsApp or phone call
• We do not store your credit card or bank details on our servers.

2. How We Use Your Information

We use your information for the following purposes:

• To provide and improve our accounting and financial management services.
• To communicate with you regarding your account, service updates, promotions, or support requests.
• To customize and personalize your experience on our website.
• To process payments and send invoices.
• To detect, prevent, and address technical issues or fraudulent activities.
• To comply with legal and regulatory obligations.

3. How We Share Your Information

We respect your privacy and do not sell or rent your personal information. However, we may share your information under the following circumstances:

• Legal Requirements: If required by law, court order, or governmental authority.
• Business Transfers: In the event of a merger, acquisition, or sale of assets.

4. Data Security

We take the security of your information seriously and implement appropriate technical and organizational measures to protect your data against unauthorized access, disclosure, alteration, or destruction.

• All sensitive data is encrypted using industry-standard methods.
• Access to personal information is restricted to authorized personnel only.

5. Data Retention

We retain your personal information only as long as necessary to provide our services and comply with legal obligations.

• Financial records may be retained for a period required by law for accounting and tax purposes.

6. Your Rights

Depending on your location, you may have the following rights:

• Access, correct, or update your personal information.
• Request deletion of your data where applicable.
• Opt-out of marketing communications.
• Request a copy of your data in a portable format.

To exercise these rights, please contact us at info@accountnexbd.com.

7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of external websites. We encourage you to review the privacy policies of any third-party sites you visit.

8. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Updates will be posted on this page with the “Last Updated” date.

9. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or your personal information, please contact us:

Email: info@accountnexbd.com
Phone: +880 1511-871222